The charming Victorian building added character to my stay, and the reception staff were incredibly helpful during a medical emergency.

perfect base for exploring hyde park and nearby attractions

I truly enjoyed my stay because it was super easy to walk to Hyde Park and the Natural History Museum, making my weekend city strolls even more delightful. The staff were friendly and the breakfast was just right for fueling my daily adventures.

Delicious croissants at breakfast—flaky perfection!

I loved the peaceful atmosphere and the great breakfast options that catered to vegetarians. My room was spotless every day, but the fan was pretty dusty. I'd definitely return!

For a cozy experience, explore the charming nearby Santorini Restaurant for delightful Mediterranean cuisine. it’s a hidden gem that enhances your stay.

The cozy room felt comfortable, while the shower was either too hot or too cold.

great location but small room

The location is fantastic, just a short walk from beautiful parks and great transport links. The staff provided warm, attentive service that made us feel welcomed throughout our stay.

The room size felt cramped at times.

This place suits me perfectly with fast wi-fi, 24-hour reception, and helpful staff. I remember how they assisted me in finding my lost earring. I'll definitely return for another holiday!

Had an awesome time with friends! We visited the West End for shopping and checked out a few theatres. The location was spot on, easy to get around. The breakfast was decent, and the staff were really nice and helpful. Definitely recommend if you're looking for a fun stay!

Only downside was the slow elevator. It was a bit annoying, especially with luggage, but we managed.

comfortable stay with small inconveniences

I appreciated the friendly receptionists who provided useful local tips during my stay. The single room was clean and tidy, creating a pleasant atmosphere for a solo traveler.

While the location was near two underground stations, navigating the local area could be a bit tricky at times.

Exceptional Stay with Perfect Location!

Fabulous experience! The room was immaculate and the staff exuded warmth. The location near Queensway Street is ideal, with plenty of dining options. I appreciated the continental breakfast buffet, though I recommend trying the à la carte eggs for more variety. Don’t miss exploring nearby shops!

Had a fantastic stay at Phoenix Hotel! The location is perfect, close to the tube and charming local spots. The room was cozy and clean, with a lovely shower that had great water pressure. The staff were incredibly friendly and always happy to help with my questions, making my stay even more enjoyable.

Breakfast options felt a bit limited.

I had a lovely time staying here! The breakfast had a good variety of options, and I enjoyed relaxing in the cozy lounge area after a long day of sightseeing. Just a heads up, a few doors were a bit noisy when closing, but it didn’t ruin my stay at all! 😊

Can't recommend highly enough for a short stay

Cozy room, friendly staff, with a comfortable bed and convenient electric kettle to enjoy tea after a long day exploring, just a 5-minute walk from Bayswater tube station.

The bar can be hard to find open after hours.

It was just a fitting option for a weekend stopover in London with real value for money. The staff was friendly and helped me regulate the shower temperature during my stay. Use Bayswater station if carrying luggage. it's easier to access than others.