According to guest reviews, the hotel has been rated as
Use BadgeComprising 125 rooms, the incredible Phoenix Hotel London is nestled around 0.3 miles from Westbourne. This 4-star traditional hotel provides guests with an English bar and nice rooms with views of the courtyard, while the royal museum "Kensington Palace" is set nearby.
Location
At the doorstep of gardens and lakes, the smoke-free hotel is situated walking distance from QUEENS skate • dine • bowl. Near excellent restaurants, a small park and a circus, the family owned property is next to The Reel Poster Gallery. This hotel is also at the doorstep of banks. The fabulous Phoenix Hotel is also 3.1 miles from the 13.7-tonne Big Ben Bell.
The accommodation is walking distance from Bayswater subway station and about 3.2 miles from Charing Cross train station.
Rooms
Coffee and tea making facilities along with a flat-screen TV with satellite channels are provided in each of the well-equipped rooms at Phoenix. They are furnished with double beds or single beds along with a work desk. The bright bathrooms are equipped with a separate toilet and showers along with hairdryers and free toiletries.
Eat & Drink
Dining room offers a great continental buffet breakfast. At the bar, you can select from a range of cool drinks. Guests will find the steakhouse Moor & Hitch 800 feet away.
The hotel offers a full breakfast at the price of GBP10 per person per day.
Internet
Wireless internet is available in the entire hotel for free.
Guest Parking
No parking available.
Number of floors: 6. Number of rooms: 125.
Former name: Best Westen
Best-Rated Best Western International Hotels around London
Best Western International is a renowned hotel brand that prides itself on exceeding guests' expectations with exceptional service, comfortable accommodations, and affordable rates. With locations in over 100 countries, Best Western offers its guests convenient access to popular attractions and activities. Its commitment to sustainability and eco-friendly practices ensures a guilt-free stay for those who care about the environment. Best Western International truly delivers an outstanding guest experience.
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Rooms and availability

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Bed options:2 Single beds
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Room size:
80 sq. feet
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Max:2 persons
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Shower
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Heating
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Bathtub

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Bed options:1 Single bed
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Room size:
55 sq. feet
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Max:1 person
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Shower
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Heating

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Bed options:1 Single bed
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Room size:
110 sq. feet
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Max:4 persons
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Shower
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Heating
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Bathtub
Location
- City landmarks
- Nearby
- Restaurants
- Hotels nearby
Reviews of Phoenix Hotel
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Gerard
The hotel's location is very convenient, with easy access to public transportation nearby. The public areas, including the bar, are clean and well-maintained. The breakfast provided ample options and was a great way to start the day.
Some aspects of the room could use improvement.
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Les
The breakfast was good, and the staff were friendly. The bed was comfy, and the shower was hot.
The walls were thin, so you hear everything next door. The room was dark and worn out. The elevator was old, and the carpet was dirty. The location wasn't great, and there weren't many restaurants nearby.
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John
We loved the convenient location of this hotel. It was easy to get around this big city as there were two underground stations nearby which could take us to the Marble Arch within 20 to 30 minutes. Additionally, a range of restaurants and a grocery store were within walking distance which was great for our stay. The hotel facilities were top-notch and the cleanliness of the room was amazing. The staff was friendly and welcoming, and the breakfast provided had a good variety of options to choose from.
For us, it was ideal.
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Donald
Great location near the park and many restaurants. Super clean bathroom with a nice smelling bath. Breakfast was decent and the bar may open soon.
Some rooms had squeaky and springy mattresses that caused back pain. Some small items in the rooms need maintenance, but rooms were quiet and comfortable.
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Georgia
We had a fairly nice stay for a 1 night business trip.
The staff was pleasant and we loved its continental breakfast. The rooms were neat and budget with remodeled bathrooms.
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Margaret
Nice comfy base for 11 nights. Continental breakfast with lots of savoury meals to choose from. Early check in and late check out. Everything very good.
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Edith
Overall, it's fine base for exploring London attractions.
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Daniel
we think it's a lovely place for staying in london. the units are budget, practical.
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Ashley
My must haves' are an airy, individual room with good bathroom, open windows, as for instance. I enjoyed the staff, they are pleasant and accommodating.
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Dennis
The property was remarkable, offered exceptional and individual rooms. Everything seemed brand-new, clean. The food was fresh and the bar was nice. Decent and brilliant location, it was close to a tube station. Apart from that, Madame Tussauds London was 5 minutes' drive away. The service was exceptional, including the great onsite restaurant. Overall my stay was fabulous and would come here again.
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Frank
Everything was brand-new from the very beginning.
It was a brilliant location just next door to restaurants and shops, local pubs and tube stations. Booked king room with a lovely view on the park.
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Michael
The decor of the practical room was modern and it was neat too. The hotel had handy, stunning location, we were minute away from a bus stop.
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Gerald
And it also had exceptionally good view. The facilities were modern too.
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Norman
Quaint and spotlessly clean place, magnificent view of the park. Unbeatable location to St Matthew. The easy check-in.
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Jimmy
Marvellous and brilliant location for our visit to Kensington relatively close to the hotel...