Phoenix Hotel - London

ex. Best Westen

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Phoenix Hotel - London

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Laundry
TV

Internet television

Elevator

Verified Reviews:

  • Continental breakfast included in rate - Recommend the hotel to everybody - Nice little bar area
  • Hotel fits the bill - Located in a quiet neighborhood - Just off a busy street
  • Internet access is available in lobby for a small fee - Bathroom has good size - Room is small, basic but clean
  • Bed was comfortable - 1 block from the bayswater tube station - Pub /lounge is good
  • Maid service was lousy - Breakfast was good and plentiful - Staff were friendly and helpful

Overview

Situated near designer boutiques, shopping centers and a market, the 3-star Phoenix Hotel welcomes guests with 125 modern rooms. Residing in a 6-story building, the hotel was opened in 1854 and renovated in 2004.

The ideal location in Westminster district provides an access within a 25-minute walk to Lord's Cricket Ground. The venue is 5 km away from the city center.

This contemporary hotel is placed within proximity to gardens and hills.

Phoenix Hotel lies within 20 minutes’ drive to London City airport.

Rooms

Guests of Phoenix Hotel can make use of a personal safe, central heating, satellite TV, a dressing area and individual climate control. The rooms feature a standard interior.

Eat & Drink

In the morning a continental breakfast is served at the dining room. Guests will taste fresh cuisine in the large on-site restaurant. The lounge bar stocks coffee and tea to enjoy in a warm atmosphere. Four Seasons Chinese Restaurant and Le Cafe Anglais are situated in a cosmopolitan area, about 150 meters away of the property.

Services

Cars are available for rent on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • No pets allowed
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Coffee shop
  • Gay friendly
  • Smoke detectors

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Leisure/ TV room

Room facilities

  • Air conditioning
  • Central heating
  • Mini-bar
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 1 pm FREE
Check-out until 10 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Phoenix Hotel - London London location
Show big map »

Hotel Address:

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

Get directions
City Center
  • London
    2.9 mi
Airports
Train Stations
  • Paddington Station
    3300 ft
Underground stations
  • Queensway
    1400 ft
  • Bayswater
    700 ft
  • Bus stop
    1700 ft
Restaurants
  • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
    500 ft
  • Le Cafe Anglais (cuisine: European, British)
    400 ft
Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Phoenix Hotel photos Room
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Trouser/pants press
  • Mirror
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Room Description:

Accomm 2 pers NON-REFUNDABLE. BED & BREAKFAST

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Twin room sole use

Phoenix Hotel photos Room Triple Room
Standard Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Heating
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Phoenix Hotel photos Room Quad Room
Standard Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Flat
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • + More
  • General:Work desk
  • Mirror
  • Telephone
  • Dining:Coffee/tea maker
Private Flat
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • + More
  • General:Work desk
  • Mirror
  • Telephone
  • Dining:Coffee/tea maker
Economy Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Economy Room

Phoenix Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Bayswater2000 ft
  • Stern Art Dealers2000 ft
  • England & Co2300 ft
  • Gate Cinema2300 ft

Popular areas

  • Westbourne Grove1700 ft

Places of interest

  • Cleveland Square & Gardens1400 ft
  • A London Folly1400 ft
  • Royal British Legion2000 ft

Amusement

  • The Winning Line2000 ft
  • Coronet Cinema2300 ft

Museums

  • The Museum of Brands, Packaging and Advertising2700 ft

Galleries

  • The Kufa Gallery700 ft
  • Gallery 321400 ft
  • Flow Gallery1700 ft

Underground stations

Local attractions

  • Opera Holland Park5100 ft
    Holland Park, London
  • Grosvenor Victoria Casino1.0 mi
    150 - 162 Edgeware Road, London
  • Hyde Park1.2 mi
    Rangers Lodge, London
  • Diana Princess of Wales Memorial Fountain5300 ft
    Hyde Park, London
  • RCM Museum of Musical Instruments1.1 mi
    Prince Consort Road, London

Near the hotel

  • Museum of Brands, Packaging and Advertising2600 ft
    2 Colville Mews, London
  • Regents Canal3200 ft
    42 Blomfield Road, London
  • Notting Hill3500 ft
    London W2England
  • Paddington Green and St. Mary's Churchyard4200 ft
    Church Yard Walk, London
  • Kensington Palace3200 ft
    The Broad Walk, London
  • Little Venice3500 ft
    Regent's park, London
  • Alexander Fleming Laboratory Museum3800 ft
    St Mary's Hospital, London

Restaurants nearby

  • Four Seasons Chinese Restaurant - Bayswater500 ft

    Address: 84 Queensway, Bayswater
    Phone: 02072294320

    64% likes this, based on 216 reviews
    Cuisine: Chinese
    Price Range: USD 8 - USD 16

  • Santorini Restaurant500 ft

    Address: 10-12 Moscow Road
    Phone: 020 77277112

    71% likes this, based on 150 reviews
    Cuisine: Greek

  • Bella Italia - Queensway 108400 ft

    Address: 108-110 Queensway
    Phone: 0207 2292439

    56% likes this, based on 86 reviews
    Cuisine: Italian

  • Le Cafe Anglais400 ft

    Address: 8 Porchester Gardens
    Phone: 020 7221 1415

    72% likes this, based on 150 reviews
    Cuisine: European, British
    Price Range: USD 38 - USD 148

  • Scotch Steak House400 ft

    Address: 117-119 Queensway

Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Phoenix Hotel Reviews

Guest reviews are submitted by our customers after their stay at Phoenix Hotel

Average guest rating

7.6out of 10
Fabulous
Based on 81 reviews

Rating by category:

Service
8.0
Value
9.3
Dining
7.7
Location
9.3
Rooms
9.0

Guest reviews

  • Single
    7.4

    Location is excellent!

    Room was very small ... but adequate and pleasant for a one-night stay. Would stay again if cheaper.

  • Single
    7.0

    Bar and lounge area and location

    Rather dated decor and very narrow corridors

  • Single
    7.0

    Room size was good in this hotel compared to other similar grade hotels I have used in the surroundings of Paddington Station. The bathroom was very clean and well serviced. And the lift did work. Out of 3 hotels I have used this week, this is the only hotel where the lift worked.

    No airconditioning system. In summer in London this is a necessity for any decent hotel. Fortunately there was a fan in the room.

  • Family with children
    8.2

    The hotel was clean and comfortable. It was ideally located for us to go shopping, attend a show and to get to wimbledon for the tennis

  • Single
    9.2

    Very pleasant staff, comfortable bed. I asked for a quiet room & got one in the rear. The shower room / toilet was a fantastic modern thing with stone walls that was absolutely surreal next to the actual room decore. I had no problem at all with the continental breakfast, there was plenty of room at 8:30am both mornings.

    There was an enormous tear in the bed cover that was ludicrously badly stitched together. The carpet on the stairs up from the room were also more worn than I've ever seen before. If you are used to typical inexpensive London hotels this stuff is fine / funny but some might be put off.

  • Single
    7.8

    Vicinity to public transport and good location.

    Small dining room, there was "rush hour" around 09:00 a.m. Needed to wait some 10 minutes to be seated. Staff was over-strained. Glasses for juice missing most of the time.

  • Single
    7.0

    Location is excellent.hotel is a beautiful 19th century building in a superb area.

    Bathroom is a bit cramped bit this is normal for a hotel in london

  • Single
    6.2

    Clean bathroom, good breakfast

    Horrid bed linen (stained sheets, lumpy pilllows) wallpaper peeling off walls...

  • Single
    9.6

    Excellent location near Hyde Park; friendly and efficient staff; clean comfortable room.

    Nothing too bad - it could do with a bit of updating (carpets, tv) but this doesn't matter as long as the room rate reflects this.

  • Single
    9.2

    Location near Bayswater was good, Room simple but clean and a good size for a single. excellent value for money and would stay there again.

  • Single
    8.8

    Breakfast was included in cost of room, means so much when considering budget. Nice bar for evening drink

    Room was overly hot, difficult to turn heating down

  • Older travelers
    7.0

    The best hotel within an affordable price, in the most accessible location in London.

  • Single
    5.8

    Room was clean and there was complementary tee available.TV worked.

    Hotel needs complete renovation, carpets and walls smell bad and old windows make rooms noisy. Why have 2 people at the reception when none of them is able to recommend any restaurants nearby?

  • Single
    8.2

    One tube stop from Paddington station & a short walk from Bayswater underground station. The hotel has a decent amount of lounge space & a bar. The hotel is a short walk from a large selection of shops & restaurants & the Whiteleys shopping centre. Despite being -1c outside, room 418 was a warm 21 to 22c. Good size single room (6ft 10 x 16ft 3) & toilet/basin/shower room (6ft 2 x 3ft 3). Room & area were quiet. 22- inch widescreen Hungarian Samsung lcd tv with terrestrial & digital tv and radio.

    Continental breakfast seems penny-pinching, especially as there's a big selection of cereals, bread, yoghurt, ham, cheese, etc.. Would it be more expensive to provide inclusive full-English buffet breakfast (it's available at extra cost)?

  • Single
    7.0

    I liked the appearance of the public rooms. The staff at reception were on the ball.

    The room looked dreary after the light of the day had gone.I would have loved tea/coffee making acilities in the room.

How to reach hotel

hotel Phoenix Hotel - London London location
Show big map »

Hotel Address:

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

Get directions
City Center
  • London
    2.9 mi
Airports
Train Stations
  • Paddington Station
    3300 ft
Underground stations
  • Queensway
    1400 ft
  • Bayswater
    700 ft
  • Bus stop
    1700 ft
Restaurants
  • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
    500 ft
  • Le Cafe Anglais (cuisine: European, British)
    400 ft
Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge